PRIVACY POLICY  

At Freshfitz, operated by Naturecan Technologies, we are dedicated to safeguarding your personal information while offering a premium shopping experience. Your privacy is our priority, and we ensure transparency in handling your data with the highest level of security.   

In this document, "we," "our," and "us" refer to Naturecan Technologies, while "you," "your," "user," and "users" signify our valued customers. This policy outlines how we collect, process, store, and protect your data while using our services. By continuing to use our platform, you agree to the terms outlined in this policy. We encourage you to review this information to understand how we handle your data. 


Information We Gather   
To enhance your experience on our website, we collect the following types of data:  

• Personal Details: This includes your name, email address, phone number, shipping and billing addresses, and payment details when making a purchase or registering an account.  
• Website Activity: We monitor your browsing behavior, product searches, and purchase history to tailor your experience.  
• Technical Data: We collect IP addresses, browser details, device information, and operating system data for security and analytics purposes.  
• Cookies: These tools assist in analyzing site performance, personalizing content, and enhancing functionality.  

All data collected is securely stored and handled in compliance with this Privacy Policy.   


How Your Information is Used   
We collect and utilize your data to achieve the following goals.  

• Processing Orders & Delivery: Your details help us manage purchases, fulfill shipments, and provide order-related support.  
• Personalizing Your Experience: We enhance recommendations, improve website functionality, and optimize customer service.  
• Marketing & Promotions: If you opt in, we may send promotional content, exclusive deals, and updates on new arrivals.  
• Security & Fraud Prevention: We take necessary measures to prevent fraudulent transactions and safeguard your account.  
• Legal & Compliance Purposes: Your data is used to ensure adherence to applicable laws and regulations.  

We strictly do not sell or rent your personal information. Your data is used solely for the purposes mentioned above, in accordance with this Privacy Policy.   


Securing Your Data   
We employ industry-leading security measures to protect your personal information from unauthorized access, misuse, or breaches. Our security practices include:  

• Data Encryption: Sensitive information is encrypted using advanced security protocols.  
• Access Restrictions: Only authorized personnel with specific job-related duties can access your personal data.  
• Routine Security Audits: We conduct regular system checks to identify and fix vulnerabilities.  
• Secure Payment Processing: We partner with trusted payment service providers to ensure transaction safety.  

Although we implement robust security measures, we encourage users to safeguard their account credentials and use strong passwords.   


Data Storage & Retention   
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations. Typically, we store data for 8 to 12 months, but this may vary based on business or regulatory requirements.   

Once the retention period expires, your data will be permanently deleted or anonymized. If you wish to request early deletion of your data, you may contact us using the details provided below.   


Your Rights & Choices   
As a user, you have control over your personal data. You may:  

• Access & Modify Data: Update or correct your personal details through your account settings.  
• Request Data Deletion: Ask for the removal of your personal information from our records.  
• Adjust Marketing Preferences: Opt out of promotional emails and targeted advertisements.  
• Manage Cookie Preferences: Modify your browser settings to control cookie usage.  

To exercise any of these rights, please contact us at naturecantechnologies@gmail.com.   


Use of Cookies   
We utilize cookies to improve user experience. These tools help us:  

• Analyze website traffic and browsing behavior.  
• Provide content and product suggestions.  
• Enhance overall website performance.  

If you wish to disable cookies, you can do so via your browser settings. However, some website features may not function correctly without cookies.   


Protection of Minors   
Freshfitz does not knowingly collect or store personal information from individuals under the age of 18. If we identify that a minor has provided personal data without parental consent, we will take immediate action to delete the information.   

Parents or guardians who suspect unauthorized data collection can contact us at naturecantechnologies@gmail.com for prompt resolution. 


Updates to This Policy   
We may update this Privacy Policy periodically to reflect changes in legal requirements, security protocols, or business operations. Any modifications will be published on this page.   

By continuing to use Freshfitz after policy updates, you acknowledge and accept the revised terms. Keep yourself informed by visiting this page periodically.    


Need Help? Contact Us   
If you have any questions regarding this Privacy Policy or require further clarification, please contact us at naturecantechnologies@gmail.com.   

Your trust is important to us, and we are committed to providing a secure and transparent shopping experience at Freshfitz.