TERMS AND CONDITIONS  

Greetings from Freshfitz!    
Administered by Naturecan Technologies, Freshfitz is more than just an online fashion store, it’s a space where style meets individuality. Your trust and satisfaction are our top priorities, and we are dedicated to delivering a seamless and enjoyable shopping experience while ensuring the highest level of security.    

Throughout this policy, "we," "our," and "us" indicate Naturecan Technologies, whereas "you," "your," "user," and "users" denote our esteemed customers. This document outlines the terms governing your use of our website, shopping experience, and engagement with our services. Please read these terms carefully. By continuing to access or use our platform, you acknowledge and agree to abide by the policies outlined herein. If you do not agree with any section of these terms, we recommend discontinuing the use of our website.    


Acceptance of Terms    
By using our website, you confirm your acceptance of these Terms & Conditions. We reserve the right to revise or modify these terms at any time without prior notice. If any changes are made, your continued use of our platform implies your acceptance of the updated terms. If you disagree with the modifications, you should stop using our services immediately.    


Account Registration    
To make purchases, you may be required to create an account. By registering, you confirm that you are at least 18 years old and that all information provided is accurate and up to date. You are responsible for maintaining the confidentiality of your account credentials. Users are permitted only one account, and any violation of this policy may result in suspension or termination. For information on how we handle your personal data, please refer to our Privacy Policy.    


Website Usage Guidelines    
By using Freshfitz, you agree to:  

• Engage in lawful shopping activities only.  
• Refrain from fraudulent transactions or false representations.  
• Keep your contact and payment details accurate and up to date.  

Additionally, you consent to receiving promotional emails, which you may unsubscribe from anytime by following the instructions in the emails or reaching out to customer support.    


Product Information & Pricing    
We make every effort to present product details, pricing, and stock availability accurately. However, occasional errors may occur. Prices and stock levels are subject to change without prior notice. Color variations may arise due to differences in device displays. If discrepancies are identified, we reserve the right to cancel affected orders.    


Orders & Payments    
To facilitate seamless transactions:  

• Orders will only be processed upon successful payment authorization.  
• We accept secure payment options, including major credit/debit cards and digital wallets.  
• Billing details must be accurate and correspond with the payment method used.  
• Orders may be delayed or canceled if payment authorization fails.  

Shipping & Delivery    
Orders are processed and shipped within the timeframe specified in our Shipping Policy. Delivery times may vary based on location and external factors such as weather conditions or logistics issues. We are not liable for delays beyond our control.   

For further details, please review our Shipping & Delivery Policy.    


Returns & Refunds    
Returns are accepted within the designated return period, provided the items remain unused, in their original condition, and include all tags and packaging. Refunds will be processed to the original payment method used for purchase.    

For complete return guidelines, please refer to our Returns & Refunds Policy.    


Order Cancellations  

• Cancellation requests must be submitted before the order has been processed for shipping.  
• Orders that have left our facility are not eligible for cancellation.  
• We reserve the right to cancel orders due to payment failures, incorrect details, or stock unavailability.  

For further details, check our Cancellation Policy.    


Intellectual Property Rights    

Ownership of Content    
All content featured on Freshfitz, including images, graphics, logos, text, and trademarks, belongs to us or is used with the necessary permissions. Unauthorized reproduction, modification, or distribution of any content is strictly prohibited.    

User-Generated Content    
By submitting reviews, comments, or images to our platform, you grant Freshfitz a royalty-free, non-exclusive license to use, publish, or display your content. It is your responsibility to ensure that any content you share does not violate any rights.    


Data Protection & Privacy    

Safeguarding Your Information    
We take extensive measures to protect your personal data and maintain confidentiality. For details on how your data is collected and used, refer to our Privacy Policy.    

Managing Your Data    
You have the right to review, update, or request the deletion of your personal information. Additionally, you can modify your marketing preferences at any time.    


User Conduct & Compliance    

Ensuring a Safe Shopping Environment    
We uphold ethical business practices and maintain a safe and secure platform for all users. Any fraudulent or malicious activity will lead to account suspension and possible legal action.    

Dispute Resolution    
In the event of a dispute, we encourage resolution through open communication and mutual agreement. If necessary, disputes may be settled through arbitration to ensure a fair outcome.    

Legal Compliance    
We comply with all relevant e-commerce laws and regulations applicable in India.    


Liability & Limitations    

Limitation of Responsibility    
While we strive to provide a hassle-free shopping experience, we are not liable for any direct, indirect, or incidental damages resulting from the use of our platform. Customers are encouraged to make informed purchasing decisions.    

No Warranty Disclaimer    
All products on our website are sold on an "as-is" basis, without any express or implied warranties. There may be slight variations in product appearance, and we recommend reviewing product descriptions before making a purchase.    

Force Majeure    
We are not responsible for order delays or service disruptions caused by unforeseen events such as natural disasters, pandemics, government-imposed restrictions, or other force majeure circumstances. While we will do our best to keep you informed, some delays may be unavoidable. Refunds or alternatives may be offered where feasible.    


Policy Changes & Notifications    
As the digital marketplace continues to evolve, we may update these Terms & Conditions periodically. We will notify users of significant changes to maintain transparency.    


Customer Support & Assistance    
If you need any help, our support team is available to assist you. You can reach us via the Contact Us page or by emailing naturecantechnologies@gmail.com. We are dedicated to offering prompt support for a seamless shopping experience.    

Thank you for choosing Freshfitz. Your trust means everything to us!